• Call our surgery01794 830288
  • Out of hours0845 223 4492

Client Charter

Our promise to you and your pet

  • We will always greet you and your pet with a smile.
  • We will always treat your pet as if it was our own, with total care and attention.
  • You will only ever be seen by fully qualified vets and trained nurses, using the most suitable equipment and medicines available.
  • In the consultation room, we will always listen to you to understand the nature of your concerns and explain the treatment options available to you.
  • We will endeavour to discuss any costs with you before they arise.
  • We will regularly seek your feedback to try and improve our service to you.

What we have to offer

  • A free of charge first general health check *t&cs apply

  • Brand new Laser therapy

  • Cat friendly Clinics.

  • Veterinary Surgeons with expertise in Ophthalmology and Acupuncture.

  • In house diagnostic imaging and laboratory.

  • Nurse clinics. Our nurses are fully qualified and can offer their knowledge on a vast array of topics.

  • Puppy Parties!

  • Up to date information on preventative health care including a health plan that covers the costs of this treatment.

  • A team that cares!